Help desk Specialist Training Program

Following training program is for the students who are interested in being help desk specialist. Every module is directed to developing practical knowledge and skills.

Modul 1: Motherboards, Processors, and Memory

Modul 2: Expansion Cards, Storage Devices, and Power Supplies

Modul 3: LAB Komputerlərin Sökülüb Yığılması

Modul 4: Operating System Basics Windows Configuration

Modul 5: LAB- Disassembly and Assembly of Computers

Modul 6: Peripherals, Cables, and Connectors

Modul 7: Printers and Multifunction Devices

Modul 8: LAB Adding of Printer

Modul 9: Networking Fundamentals

Modul 10: Introduction to TCP/IP

Modul 11: Wireless and SOHO Networks

Modul 12: Configuration of Wireless Network

Modul 13: Network Services, Virtualization, and Cloud Technology

Modul 14: Laptop and Mobile Device Hardware

Modul 15: Mobile Connectivity and Application Support

Modul 16: LAB Setting of ESXi .Virtual Machines and Virtualization

Modul 17: Troubleshooting Methodology and Resolving Core Hardware Problems

Modul 18: Windows Administration

Modul 19: Working with macOS and Linux

Modul 20: Setting of Windows Server

Modul 21: Security Concepts

Modul 22: Remote Access, Securing Operating Systems

Modul 23: LAB- Security and Distant Logging in

Modul 24: Troubleshooting Operating Systems and Security

Modul 25: Safety and Environmental Concerns, Documentation and Professionalism

Modul 26: FINAL-LAB

This program is intended for increasing students’ practical knowledge and solving real life problems which they can come across.

Lessons for Network and System fundamentals-4th month:

Switch and Routers-their working principles Telnet, SSH, User, Password configuration

VLAN technology Port Security

What is routing and how it works Windows Server Fundamentals Load Balancing, Failover standards

DC, DNS,  DHCP, AD-OU

All Repeating, Testing knowledge, Certificating